Terms of service

Last updated: June 5, 2026

OVERVIEW

Welcome to Silvorne.

Silvorne provides this website, including all related content, products, services, tools, and features, to offer customers a curated online shopping experience.

Our store is powered by Shopify, which enables us to securely operate our ecommerce services.

By visiting or using this website, you agree to be bound by these Terms of Service and our Privacy Policy.

Privacy Policy:
https://silvorne.com/policies/privacy-policy.

If you do not agree with these Terms, you should not use our website or services.

STORE INFORMATION

CONTACT INFORMATION:

Last updated date: June 5, 2026

    SECTION 1 — ELIGIBILITY & ACCOUNT

    By using this website, you confirm that you are at least 18 years old or the age of majority in your jurisdiction.

    You agree to provide accurate, complete, and current information when placing orders or creating an account.

    You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account.

    SECTION 2 — PRODUCTS & PRODUCT INFORMATION

    We make reasonable efforts to display product descriptions, images, colours, and details accurately.

    However, actual product appearance may vary depending on device screens, lighting, or manufacturing differences.

    All product descriptions, pricing, and availability are subject to change without notice.

    We reserve the right to discontinue products or limit quantities at our discretion.

    SECTION 3 — ORDERS

    Placing an order constitutes an offer to purchase.

    All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order at our discretion.

    You will receive an order confirmation email after placing an order. Acceptance of the order occurs once payment has been processed and the order has been confirmed.

    Customers are responsible for reviewing order details carefully before submission.

    Refunds and exchanges are governed by our Refund Policy:

    https://silvorne.com/policies/refund-policy.

    SECTION 4 — PRICING & PAYMENTS

    All prices displayed on our website are shown in GBP (£).

    We reserve the right to modify prices, promotions, or discounts at any time without notice.

    Payment information is processed securely through trusted third-party payment providers. We do not store full payment card details.

    Customers agree to provide accurate billing and payment information for all purchases.

    SECTION 5 — SHIPPING & DELIVERY

    We currently ship exclusively to customers within the United Kingdom.

    Estimated delivery times are provided for guidance only and are not guaranteed.

    We are not responsible for shipping delays caused by carriers, customs processing, severe weather, or circumstances outside our control.

    Shipping information and delivery estimates can be found in our Shipping Policy:

    https://silvorne.com/policies/shipping-policy.

    SECTION 6 — INTELLECTUAL PROPERTY

    All website content, including text, graphics, images, logos, branding, product photography, and website design, is the property of Silvorne or its licensors and is protected under applicable intellectual property laws.

    You may not reproduce, distribute, copy, modify, or commercially exploit any content without prior written permission.

    SECTION 7 — OPTIONAL TOOLS & THIRD-PARTY SERVICES

    Our website may provide access to third-party services, tools, integrations, or links.

    We do not control or assume responsibility for third-party websites, services, or content.

    Your use of any third-party service is entirely at your own risk.

    SECTION 8 — SHOPIFY SERVICES

    Our store is hosted by Shopify, which provides the ecommerce platform used to operate our business.

    By using our website, you acknowledge that certain services, payments, and customer data processing may be handled through Shopify in accordance with Shopify’s policies.

    Shopify Privacy Policy:
    https://privacy.shopify.com

    SECTION 9 — USER CONDUCT

    You agree not to use this website:

    • For unlawful purposes

    • To violate applicable laws or regulations

    • To infringe intellectual property rights

    • To distribute malicious software or harmful code

    • To interfere with website security or functionality

    • To submit false, misleading, or fraudulent information

    We reserve the right to suspend or terminate access to our website if these Terms are violated.

    SECTION 10 — FEEDBACK & REVIEWS

    If you submit reviews, feedback, suggestions, or other content, you grant Silvorne the right to use, reproduce, publish, and display such content for operational or promotional purposes.

    You confirm that any content submitted by you does not violate the rights of third parties.

    SECTION 11 — DISCLAIMER OF WARRANTIES

    Our website, products, and services are provided on an “as is” and “as available” basis without warranties of any kind, except where required by applicable law.

    We do not guarantee uninterrupted, secure, or error-free operation of the website.

    Nothing in these Terms limits statutory consumer rights under applicable law.

    SECTION 12 — LIMITATION OF LIABILITY

    To the maximum extent permitted by law, Silvorne shall not be liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services.

    This does not exclude liability where such exclusion is prohibited under applicable consumer protection laws.

    SECTION 13 — PRIVACY

    Your use of this website is also governed by our Privacy Policy:

    https://silvorne.com/policies/privacy-policy.

    SECTION 14 — TERMINATION

    We reserve the right to suspend or terminate access to our services at any time if we reasonably believe these Terms have been violated.

    Any obligations or liabilities incurred prior to termination shall survive termination where applicable.

    SECTION 15 — GOVERNING LAW

    These Terms of Service are governed by the laws of the United Kingdom.

    Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the appropriate courts of the United Kingdom.

    SECTION 16 — CHANGES TO THESE TERMS

    We may update these Terms of Service from time to time for operational, legal, or regulatory reasons.

    Any changes will be published on this page with an updated revision date.

    Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

    CONTACT INFORMATION:

    Last updated date: June 5, 2026