Payment Policy
Important Information
| Currency | British Pounds Sterling (GBP £) |
| Accepted payments | Mastercard, Visa, Apple Pay, Amex, Google Pay, Maestro, Union Pay, Paypal, Shop Pay and Klarna |
| Payment security | SSL encrypted, processed by Shopify |
| VAT | Included in all prices |
| Hidden fees | None |
CURRENCY All prices on Silvorne are displayed and charged in British Pounds Sterling (GBP £). If your bank account is in a different currency, your bank or payment provider may apply a conversion rate. Silvorne is not responsible for any currency conversion fees charged by your bank.
ACCEPTED PAYMENT METHODS We accept the following payment methods: Mastercard, Visa, Apple Pay, Amex, Google Pay, Maestro, Union Pay, Paypal, Shop Pay and Klarna. All payment options are displayed at checkout.
PAYMENT SECURITY All transactions are processed securely through Shopify Payments. Your payment information is encrypted using SSL technology and is never stored on our servers. Silvorne does not have access to your full card details at any time.
VAT & TAXES All prices displayed on our website are inclusive of UK VAT. The price you see is the final price you pay. There are no hidden fees or additional charges added at checkout.
PAYMENT PROCESSING Your payment is processed at the time of placing your order. In the unlikely event that a payment fails, please check your card details and try again or contact your bank. If the issue persists, contact us at info@silvorne.com or +44 7518 773710.
KLARNA We offer Klarna as a buy now, pay later option at checkout. Klarna's own terms and conditions apply. Please review them at klarna.com before using this payment method.
FRAUD PREVENTION To protect our customers, all orders are subject to security checks. We reserve the right to cancel any order that appears fraudulent or suspicious. If your order is cancelled for this reason, you will be notified and fully refunded.
CONTACT INFORMATION:
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Store Name: Silvorne
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Address: 6 Abbey Rd, Scunthorpe DN17 1JP, UK
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Email: info@silvorne.com
- Phone: +44 7518 773710
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Contact Form: Here
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Customer Service Hours: Monday – Friday, 10:00 AM – 17:00 PM (GMT)
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Response Time: Within 24 hours on business days.
Last updated date: June 5, 2026