Todos los pedidos se procesan en un plazo de 1 a 3 días hábiles.
El tiempo estimado de entrega en el Reino Unido es de 7 a 12 días hábiles.

Tenga en cuenta que pueden producirse retrasos debido a la alta demanda o al procesamiento aduanero.

Sí, ofrecemos envío gratuito en todos los pedidos del Reino Unido.

Trabajamos con una red de socios cuidadosamente seleccionados en toda Europa y otros lugares, lo que nos permite ofrecerte estilos premium a precios accesibles. Todos los pedidos son rastreados completamente desde el momento en que se despachan.

Sí. Una vez que tu pedido haya sido enviado, recibirás un número de seguimiento por correo electrónico para que puedas seguir tu entrega en tiempo real.

You can request a return within 30 days of delivery. Unless it is a defective item, customers will be responsible for the return shipping costs. Items must be unused and in original condition with packaging.

For more information check our Return & Refund Policy

Items can be exchanged within 30 days, subject to product availability.

If you would like to exchange an item, please contact us: 

Our customer service team is available Monday to Friday, from: Monday – Friday: 10:00 AM – 17:00 PM (GMT) Greenwich Mean Time

Email: info@silvorne.com

Phone: +44 7518 773710

Once your exchange request is approved, we will provide instructions on how to return your item and arrange the replacement.

The customer is responsible for return shipping costs except for damaged, defective or incorrect items, in which case return shipping is covered by us.

Orders can only be cancelled before they have been processed and dispatched. To request a cancellation, Contact Us immediately at:

Email: info@silvorne.com

Phone: +44 7518 773710

Once an order has been dispatched, cancellation may no longer be possible. Customers can still request a return in accordance with our return policy.

Refunds are processed in 10 days of receiving your return, to your original payment method.